Strong hospitality leadership starts with clarity, confidence, and authentic communication. In this session, Alexis Rose Quintal shares her Lead With Identity framework to help restaurant owners and managers strengthen team culture, improve communication, and elevate guest experience by leading with purpose, presence, and emotional intelligence.

• Identify their leadership identity and understand how it impacts team culture.
• Communicate more clearly and confidently to reduce conflict and staff turnover.
• Build trust and psychological safety that leads to better guest experiences.
• Apply the Lead With Identity tools to strengthen employee engagement and retention.