Smarter Team. Smarter Tech.

March 08, 2026
Education Theater 1258
Hospitality faces a strategic crossroads as AI reshapes forecasting, labor management, and guest personalization. Leaders must harness technology to enhance, not replace, human connection; the key to loyalty, culture, and profit. This session provides a blueprint to leverage AI, boosting team performance, engagement, and measurable business results.
  • Drive strategic advantage - Attendees will leave with a framework to use AI for workflow optimization and decision-making in their teams.
  • Integrate people and technology - Attendees will gain at least one method for combining AI with emotional intelligence in leadership practices.
  • Orchestrate operational excellence - Attendees will receive a step-by-step approach to align people, processes, and technology for measurable performance improvements.
Speakers
Christopher McFadden
Christopher McFadden, Hospitality Career Coach - The McFadden Group